on 27-09-2024 20:22
I have the same issue and numerous Customer Services representatives cannot remove it (or the £18 add on charge) from my 30 day rolling contract after my last contract ended.
I'm hoping OfCom can help.
on 28-09-2024 08:34
Hey @LesleyMac05 Thanks for reaching out to us on here.
I will look in to this for you and assist.
I will send a private message.
Kind regards,
Ilyas.