[laraathey]

Dear Mr Turner,

I am also at the end of my wits with one side,  Virgin Media requesting to collect equipement and from the other side, requesting payments. Did you manage successfully take the monstrous organization to small court claim or at least submit ombudsman complaint? thank you for sharing L

[Lee_R]

Hi @laraathey thanks for posting and welcome to our community.

Sorry to hear you're unhappy with the billing and customer service you've received.  And for any inconvenience your experience may be causing. I would like to take a look on your behalf. I am going to send you a private message.  Please keep an eye on your inbox in the top right of your screen.

Regards

Lee_R