[mwtheplumber]

I have a subscription to Netflix which I pay direct to them. On my latest VM bill, I have been charged £17.99 for Netflix, what is going on?

[Gareth_L · Accepted solution]

Hello mwtheplumber.

Thanks for your post and welcome back to our community.

Sorry to hear about the extra £17.99 charge for Netflix on your latest bill.

I'd like to investigate this for you.
If you don't mind, I will need to send you a private message to pass security. 
If you can check your logo at the top right of your screen that would be great. 
Gareth_L

[Gareth_L]

Hello mwtheplumber.

Thanks for your time over the last day or so.

I'm glad we've been able to fix the Netflix subscription and cost for you.

If you need anything else at all, you know where we are.

Gareth_L