Virgin Media account billing

[HavencroftKev]

Please could a Moderator explain why my Virgin Media account says my account "has been restricted due to an overdue bill"?

I have no outstanding bills and can confirm my viewing doesn't appear to be restricted at all, however today I did give Virgin Media notice that I will be leaving them soon.

Yet this appears on my account!!

Not happy and hope it doesn't

 

affect my credit rating. 

[MOD EDIT: Subject title changed for clarity]

[Mr_K]

Ignore them, they've obviously gone off in a huff that you've cancelled.  

[Cardiffman282]

See https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Restricted-services/m-p/5516984 

[Matthew_ML]

Hey HavencroftKev, thank you for reaching out and I am sorry to hear you are having some account issues.

I can see you are also in PM with my colleague, please do feel free to go back to him if you need some more assistance on this.

I can also see you've spoke to our contact centre team since this post, did they help at all?