Thank you

[Moocow1978]

Thank you to David. I was on the verge of cancelling after 12 years with Virgin following 2 failed attempts to renegotiate an affordable contract. Then I spoke to David yesterday who was friendly and efficient. He secured the package I wanted at an affordable price. I tried to reply to the feedback texts but it did not work. Please give David my thanks re ac [removed] 🙂

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[Molly_T]

Hi Moocow1978 👋 Welcome to the community forum! Thank you for posting. 

Glad to hear this feedback of your experience with one of our agents offering support - so pleased to hear they were able to help get things sorted for you. 

We can pass on some feedback internally we will just need to confirm a few account details via PM to do so. 

 You can find the PM in the top right corner of the page in your Inbox. 📩 Thank you for your patience in the meantime!

Wishing you all the best. 🌞