Hi Tom_W,
Firstly Tom because of all the evasive behaviour which is a disgrace on any level I have decided that small claims is the only way I can gain satisfaction from an horrendous experience that sets Virgin media as simply the worst of all....
I asked for a home move and instead of getting that a new contract was drawn up prolonging another 18 months of misery. Then I gave notice for the termination of the contract which was totaly ignored costing me another £90.00 plus pounds.
Also numerous call to call centres where I was put on hold sometimes for an hour and a half then the phone was put down.
A letter of preaction protocal will be issued and this case I will win hands down.
Just give the persons name and office number plus address please.
Cheers,
James