on 29-01-2024 12:17
I was sent a new contract to look over and approve but there is no provision within it to accept or refuse, I have been unsuccessfully trying to talk to someone for days but have yet never spoken to a human being. Even the chat lines are overflowing and I can't get through. Any ideas what to do? I'm beginning to think the company is now run by AI
Alan
on 29-01-2024 14:23
Hello caleyscot
Thanks for your first post and welcome to our community.
Sorry to hear you are unable to accept the new contract that was offered.
As a rule we are unable to deal with package changes/contract renewals on here.
However as you have tired every possible way to get this actioned. We can take a look to get some assistance for you and see if its possible to get pushed through.
If you don't mind, I will need to send you a private message to pass security.
If you can check the Logo top right of your screen that would be great.
Regards
Gareth_
on 29-01-2024 16:11
Hello Alan.
Thanks for the update over your private message.
Glad to hear everything is now fixed for you.
If you need any help technical wise we are here to help.
If you need anything else, head to our X (Twitter) page and we can take as look for you.
Take care
Gareth_L
on 06-02-2024 10:24
Thank you
Alan