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S_K's avatar
S_K
Joining in
2 years ago

I'm now homeless and need to cancel

Hi - really hoping someone can help! I have been served with a Section 21 notice from my landlord and when I called Customer Services to advise I was leaving the property I was told I would still be liable for an early termination fee despite me moving out of my home not being my choice and now it's really panicking me. I can provide evidence of the eviction notification if someone can help me with a way I can share that? Thank you.

  • Akua_A's avatar
    Akua_A
    Icon for Forum Team rankForum Team
    2 years ago

    Hi S_K 

    Welcome to our community forum and thank you for your first post.

    Sorry to hear of your circumstance. We want to do our best to help. To best look into this for you, I have sent a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. 

    Thanks,