Forum Discussion

Disney68's avatar
Disney68
Just joined
2 years ago

How do I contact a human about billing query

Have been charged for booster pods even though on Vault package. Can’t get through to someone to discuss

1 Reply

  • Zach_R's avatar
    Zach_R
    Forum Team (Retired)
    2 years ago

    Hi Disney68,

    Thank you for your post and welcome to our community forums. We're here to help.

    I'm sorry to hear that you've received a disputed charge for a Wi-Fi Pod. When did you take out the Volt bundle and/or how did you sign up for the Volt benefits?

    Thanks,