Solved
Honouring contract price
Hi, just any advice/suggestions on my situation. so before my first 18month deal with virgin came to an end, I called discussing nee price etc. wanting to strip it to the bare bones to have p...
The process is explained here
https://www.commsombudsman.org/our-process
Feedback on here, from VM customers who have used it, are overwhelmingly favourable and typically state that the process was accessible and fair.
Request call recordings of your original offer (along with all other relevant info) via a DSAR
