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DEF01error

WILKO51
Tuning in

Can somebody help please been getting a DEF01 error for past 4 days.

Have tried both on the app and online, have cleared the cache, cookies etc and still no use.

It seems this is a common fault and no actual solution.

1 REPLY 1

Steven_L
Forum Team
Forum Team

Hey WILKO51,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your online account registration.

Are you able to try creating your account using incognito or private browsing mode? Please give this a try and let us know if it makes any difference?

Kind Regards,

Steven_L