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Car hit by Virgin Media Van

pmorri01
Joining in

a month ago

Hi - This morning my car was hit by a Virgin Media Van, where the driver had left the vehicle and not put on the hand brake. The van reversed back into my car, thankfully not harming anyone. Can someone from VM advise the contact details of the insurance company I need to deal with. I have images of van and damage to my car which I can share 

as well. Incident happened in RG6 5QJ

Paul

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4 REPLIES 4

Cardiffman282
Trouble shooter

a month ago

Don't liaise directly with VM on this. Just pass the details you have to your insurance company. 

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here

Nathan_B
Forum Team
Forum Team

a month ago

Hi there @pmorri01 👋 Welcome to our forum and thanks for your post 😊

Sorry to see there has been damage to your card due to the VM van. Glad to see that there were no injuries to anyone.

I'll pop you a PM to confirm your details so this can be logged.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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jpeg1
Alessandro Volta

a month ago

As Cardiffman said, let your insurance compant deal with this. It's what you pay them for.  All they need is the van's registration number.

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Barstaff
On our wavelength

a month ago

Indeed, do not in any way engage with VM, including replying to Nathan_B’s post. There are good legal reasons for this. As mentioned above, you pay your insurance company to deal with situations like this - let them!

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