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Can't log in to my Virgin Media Account

CMNicky
Joining in

I need some help, for months I haven't been able to log in to my virgin media account on my computer, it just says  Your email or password was incorrect. Please try again or go back to change your email. But it isn't wrong and I don't know why it won't let me log in, I am the whole account holder so I need to log in!

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi @CMNicky 

Thanks for posting and welcome to the community. Sorry to hear of the online account issues.

I'll send you a PM now to assist further.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill