Can't access account as security question incorrect and don't know phone security word

[tomkirkbride]

Can't access account as security question incorrect and don't know phone security word - have been going around in circles for weeks and need to access account 

[John_GS]

Hi @tomkirkbride 

Thanks for posting and welcome to the community.

No worries at all, I'll send you a PM now so we can hopefully assist in sorting this out.