on 18-06-2024 11:06
I’ve cancelled Virgin Media and they sent me an email stating that the Router is worth £40 whilst the Humax Box is worth £0. I want to take out the HDD and use it.
Will I be charged if I keep the Humax Box and only return the Router?
on 18-06-2024 11:21
Does the email ask for both items to be returned?
Which Humax box do you have? Tivo or V6?
The older tivo's don't need returning as per
https://www.virginmedia.com/help/return-or-recycle-equipment