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Cable my street

Tuning in

Hi I'm just wondering if I could get some information if it's likely my street will be cabled in the near future? I noticed there's some cables being installed a street over and further back from there.

I've attached an image to show where they're being installed, we live between Wardle St and Sandal St and are all currently connected to an old bt cabinet and community funding an upgrade would cost us £5k through openreach even though there are fibre enabled cabinets within 20 metres and we live walking distance to the centre of manchester. 

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582 REPLIES 582

Hi briefly

Thanks for posting and welcome to the community.

I will send you a PM to take some details and ensure you're contacted by our team within 10 working days

Kind regards

Forum Team

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Good luck getting the call back, I've been waiting close to 4 months for a promised call back and I am closer to the cabinet than the street it apparently serves. 

Appalling service by Virgin Media. 

Hi @Roadki11, thanks for reaching out to us on the Virgin Media forums.

I'm sorry to hear about the poor communication you've experienced.
I can see you have contacted us before regarding your query.

I will pop a private message to see if there's anything I may do.

Kind regards,

Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs

an you check my area?

can you check my area please

Forum Team
Forum Team

Hi @Paulcanning 

Welcome and thanks for posting on our community forum. Currently we do not provide a service to the whole of the UK. 

You can see if your property is serviceably or register your interest to join us here. If/when our services become available, you will be contacted. 

Alternatively, you can call our sales team on 0800 183 1234, and if we haven't sent one recently, we will arrange a spotter to come and investigate the area and the property for serviceability. 

Hopefully we'll be able to have you join us soon. 

Here to help 🙂
Virgin Media Forums Agent

I'm Aware not all areas have it, but with them digging up my pathway outside my house i thought you might have an update as i have registered 

I can see that you have your own thread raised on this same query @Paulcanning 

The team might be able to assist further with your query as you've given more detail, but we will be in touch when we are accepting new installs in your area as you have stated you have registered. 

Here to help 🙂
Virgin Media Forums Agent

Tuning in


there is a block of 5 flats. 3 are connected and 2 arent. why is that? 

Can you share some insight as to why this might happen. 



Joining in


So I am back to post in this topic again.

I was talking to my neighbour, lives in the same street, same post code etc. I am number 6 he is number 11.

So why am I back?

The reason is they had a cable pulled to there property and are on your Gigabit broadband offering!

Can someone get back to me again on this and run some checks for me.