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Paulina_Z
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Re: Cable my street

Hi @Roadki11,

Thank you for coming back to us about this. I'll be more than happy to look into this for you and submit a dedicated form for out specialist team so they can look into this further.

I will send you a Private Message to confirm a few details. Please keep an eye out for a purple envelope at the top right corner of your Forum page. I'll be in touch soon.

Thank you.

Paulina_Z
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MiloK
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Re: Cable my street


@Matthew_ML wrote:

Hey MiloK, thank you for doing this.

I can confirm you will get a call within 10 working days from the specialist team who can discuss with you.

Please do let me know how it foes. Thanks 


 

Well there you go, no one bothered to call

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Travis_M
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Re: Cable my street

Hi @MiloK

 

Thanks for your response

 

Sorry to hear no one has contacted you as of yet, I'm going to drop you a private message now to check on this. Please keep an eye on your inbox.

 

Regards

Travis_M
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MiloK
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Re: Cable my street


@Travis_M wrote:

Hi @MiloK

 

Thanks for your response

 

Sorry to hear no one has contacted you as of yet, I'm going to drop you a private message now to check on this. Please keep an eye on your inbox.

 

Regards


 

I have not received a private message?

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torch143
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Re: Cable my street

Hello, 

I am a Virgin Media O2 employee, and I will be moving home to a flat that is not currently in the VM service area --- I just checked with the postcode checker.  Could you please DM me so we can chat if cabling my flat is a possibility?  Many thanks!

L

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Travis_M
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Re: Cable my street

Hi @torch143

 

Thanks for your post!

 

I am going to drop you a private message now to collect some details and have the dedicated form submitted. Please keep an eye on your inbox for a message from myself.

 

Regards

 

Travis_M
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torch143
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Re: Cable my street

Thanks Travis!

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Travis_M
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Re: Cable my street

Hi @torch143

 

Thanks for your response

 

That is all submitted now for you and the team should be in touch within 24 hours 🙂

 

Regards

Travis_M
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Roadki11
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Re: Cable my street

Anyone ever got a call back? 

 

I have now been waiting close to 2 months for the promised call back. 

 

The customer service here sucks. 

 

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