Menu
Reply
Craftedcat3799
  • 1
  • 0
  • 0
Joining in
1,003 Views
Message 461 of 568
Flag for a moderator

Re: Cable my street

Hi

 

ive been checking for the past year now and there is still no word on Virgin coming into my area. Is it possible to get an update??

i will dm my address I just really need a response because we currently have awful connection here and yet Virgin is literally across the road from us

0 Kudos
Reply
Christy_D
  • 1.94K
  • 259
  • 299
Forum Team (Retired)
Forum Team (Retired)
992 Views
Message 462 of 568
Flag for a moderator

Re: Cable my street

Hi @Craftedcat3799 

Thanks for reaching out to us.

I can take a look into this for you. I'll send you a private message to take some more details

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply
Paulmatthews40
  • 8
  • 0
  • 0
Tuning in
936 Views
Message 463 of 568
Flag for a moderator

Re: Cable my street

Any further update from the spotter?
0 Kudos
Reply
Emily_G
  • 4.82K
  • 209
  • 289
Forum Team (Retired)
Forum Team (Retired)
926 Views
Message 464 of 568
Flag for a moderator

Re: Cable my street

Thanks for the post Paulmatthews40.

 

If when searching your postcode on the checked this isn't showing the spotter may have found it not serviceable.

 

The sales team tend to have the most recently updated systems for homes. 

 

Thanks, Emily.

0 Kudos
Reply
Paulmatthews40
  • 8
  • 0
  • 0
Tuning in
903 Views
Message 465 of 568
Flag for a moderator

Re: Cable my street

The red area is covered by Virgin Media & the blue is where the cable needs installing. It seams an easy set up

D4E5EB30-EE84-44D4-B1CA-0325C2DCF1B0.jpeg

0 Kudos
Reply
Paulmatthews40
  • 8
  • 0
  • 0
Tuning in
869 Views
Message 466 of 568
Flag for a moderator

Re: Cable my street

So now, no ones PM works, so can’t chase this up?

0 Kudos
Reply
Paul_DN
  • 9.91K
  • 510
  • 1K
Forum Team
Forum Team
860 Views
Message 467 of 568
Flag for a moderator

Re: Cable my street

Hi Paulmatthews40,

 

Thank you for coming back to us, we were unable to find anything out and advised there aren't any plans currently, you can contact our sales team who will be able to arrange for a spotter to have a look.

 

Regards

 

Paul.

0 Kudos
Reply
Paulmatthews40
  • 8
  • 0
  • 0
Tuning in
856 Views
Message 468 of 568
Flag for a moderator

Re: Cable my street

Hi

Thanks for replying, but I knew all that, but the last DM was that a spotter would check the area and update me, but that was 3/4 weeks ago

0 Kudos
Reply
Ryan_N
  • 3.39K
  • 145
  • 289
Forum Team
Forum Team
845 Views
Message 469 of 568
Flag for a moderator

Re: Cable my street

As soon as the team have an update I am sure they will contact you. 

 

Cheers. 



Ryan_N- Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
thodges2
  • 7
  • 0
  • 0
Joining in
757 Views
Message 470 of 568
Flag for a moderator

Re: Cable my street

Hi, I've had a look to see if Virgin is available in the area I'm moving to using Think Broadband's maps and it seems there is cable but no availability. I called up to see if there plans to install Virgin there but the person on the phone (who was quite rude and unhelpful..) just said no plans.

virgin media cable 1.jpg

Any ideas?

0 Kudos
Reply