Virgin Media Community

[Craftedcat3799]

Hi

ive been checking for the past year now and there is still no word on Virgin coming into my area. Is it possible to get an update??

i will dm my address I just really need a response because we currently have awful connection here and yet Virgin is literally across the road from us

[Christy_D]

Hi @Craftedcat3799 

Thanks for reaching out to us.

I can take a look into this for you. I'll send you a private message to take some more details

Thanks

Christy

[Paulmatthews40]

Any further update from the spotter?

[Emily_G]

Thanks for the post Paulmatthews40.

If when searching your postcode on the checked this isn't showing the spotter may have found it not serviceable.

The sales team tend to have the most recently updated systems for homes. 

Thanks, Emily.

[Paulmatthews40]

The red area is covered by Virgin Media & the blue is where the cable needs installing. It seams an easy set up

[Paulmatthews40]

So now, no ones PM works, so can’t chase this up?

[Paul_DN]

Hi Paulmatthews40,

Thank you for coming back to us, we were unable to find anything out and advised there aren't any plans currently, you can contact our sales team who will be able to arrange for a spotter to have a look.

Regards

Paul.

[Paulmatthews40]

Hi

Thanks for replying, but I knew all that, but the last DM was that a spotter would check the area and update me, but that was 3/4 weeks ago

[Ryan_N]

As soon as the team have an update I am sure they will contact you. 

Cheers. 

[thodges2]

Hi, I've had a look to see if Virgin is available in the area I'm moving to using Think Broadband's maps and it seems there is cable but no availability. I called up to see if there plans to install Virgin there but the person on the phone (who was quite rude and unhelpful..) just said no plans.

Any ideas?