Solved
Billing and Payment Errors
Hello, I have a number of related issues that you have failed to manage through your customer services. 1) I have an active direct debit on my VM account and yet VM failed to ask for funds from my ...
Hi there MSC1
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry that you have faced these issues and thank you again for posting. Just to let you know we cannot amend direct debit dates or information here on the forums, but I would be more than happy to look into the account with you via a private message and see if we can see what has happened and hopefully get all these points resolved.
I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
