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Outgoing emails blocked

edickens
Joining in

All my email addresses and my two accounts have been blocked with the message ...VM Notice.JPG

But I have not sent emails for two days on one of the accounts.

I have been waiting 5 hours on teh chat line for help.

Fortunately I have a gmail account which works.

2 REPLIES 2

Cardiffman282
Knows their stuff

I'd suggest concealing your IP address on the open forum. 

Some ideas here

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).

用心棒
Very Insightful Person
Very Insightful Person

Go to https://netreport.virginmedia.com/netreport/ and:

  • Email Sending Errors from drop down list
  • Other from drop down list
  • enter your name into My name field
  • Email address field
  • Submit button

Hopefully de-listing will occur sooner rather than later but if not post back here to have issue flagged to the forum team.

Also consider following the advice here My Virgin Media account has been hacked.

-- 
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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