Forum Discussion

edickens's avatar
edickens
Joining in
2 years ago

Outgoing emails blocked

All my email addresses and my two accounts have been blocked with the message ...

But I have not sent emails for two days on one of the accounts.

I have been waiting 5 hours on teh chat line for help.

Fortunately I have a gmail account which works.

2 Replies

  • 用心棒's avatar
    用心棒
    Very Insightful Person
    2 years ago

    Go to https://netreport.virginmedia.com/netreport/ and:

    • Email Sending Errors from drop down list
    • Other from drop down list
    • enter your name into My name field
    • Email address field
    • Submit button

    Hopefully de-listing will occur sooner rather than later but if not post back here to have issue flagged to the forum team.

    Also consider following the advice here My Virgin Media account has been hacked.

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