Nothing going into email at all
I haven't received any emails since 25th February Inbox or spam. Friends have sent me emails but they are nowhere . What has happened can anyone help me please ?
fedup007 wrote:I haven't received any emails since 25th February Inbox or spam. Friends have sent me emails but they are nowhere .
The first thing to check is whether your friends receive any non delivery error messages when they sent those emails? If so, those error messages will give a reason why the failed to arrive in your mailbox
What has happened can anyone help me please ?
If senders do not receive any non delivery messages then you need to check your VM webmail account to see if an autoforward or filter rule has been set up to divert incoming emails from your email account.
Sign into your VM webmail account.and click on the icons and headings 1 to 3 as they come up.
If an autoforward has been set or any filter rules created but you did not set up then it's a sign that your email account has been hacked. That would obviously be very concerning and here's some tips from VM on what to do if that is the case. What to do if your VM email account has been hacked
If there is nothing obvious in your webmail account, do you also use a third party email app to manage your VM email account? If so you need to check if something in the app is diverting incoming emails or deleting them as soon as they are received.
Post back with how you get on with this.
Coenoby