on 17-12-2023 11:50
I know it's not possible to create a new email account any more but is it possible to have my 1 existing account renamed so it has a different email address?
Thanks.
Answered! Go to Answer
on 17-12-2023 12:57
No it isn't possible to change the actual email address. You can change the username used to sign into the account but the underlying email address remains the same.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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on 17-12-2023 12:57
No it isn't possible to change the actual email address. You can change the username used to sign into the account but the underlying email address remains the same.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 17-12-2023 20:35
Ah OK, thank you, I thought that might be the case.