Forum Discussion

Jg16's avatar
Jg16
Joining in
11 months ago
Solved

Delete old virgin media email

Hi there, I left virgin media about 3 years ago when I moved to a non virgin area but my old email address is active and I’d like to delete it, is someone able to help?  Thx !  
  • Molly_T's avatar
    11 months ago

    Hi All 👋 Just returning to update the public thread. 

    Thanks to Jg16 for PMing with me and confirming the details needed to raise a request for their email address to be deleted. 

    We are just awaiting confirmation this has been completed, which can take up to 9 days (but is usually much faster.). 

    Let us know if there's anything else you need! Thanks again for your patience whilst we get this finalised and confirmed. Wishing you all the best. 🌞