Access to email account lost

[Greense2657]

My daughter’s phone has been hacked and she has lost all access to her Virgin email account. The account no longer seems to be listed as one of our accounts. Is there anyway to retrieve the account so that she regain access? Thank you. 

[Kain_W]

Hi Greense2657,

Thanks for your post and welcome back to the community.

Sorry to hear your daughter's email has been compromised, so we can invesitgate matter further I've dropped you a PM.

The message will appear within the envelope icon.

Regards,