Does the virgin executive team still exist? I have tried emailing but no reply and the tel no fails too

[ScottSam23]

Does the virgin executive team still exist? I have tried emailing but no reply and the number for calling them is disconnecting but the email has been received not rejected etc?

[Cardiffman282]

CEO details https://www.elliott.org/company-contacts/virgin-media/ 

They are also on LinkedIn https://news.virginmediao2.co.uk/leadership/

[Hadenuff1]

You can email them till you're blue in the face, they'll get back to you eventually.

I have emailed them and spent a fortune on numerous recorded delivery and guaranteed delivery letters - THEY DO NOT CARE ABOUT YOU!

I got a call from someone who said they'd call me back in 15 minutes, that was a MONTH AGO (today is 25th May 2024)

[Rich12]

Emailed them in March still waiting had a internet problem for 22 months and still got it, THEY DO NOT CARE ABOUT CUSTOMS 

[Cardiffman282]

It seems to depend. Others have had some luck with the team https://community.virginmedia.com/t5/Speed/Upgraded-to-2gig-and-see-ping-time-outs-and-youtube-buffe...