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Disconnect - contact retentions

notmyrealname
Dialled in

Hi

does anyone know how to speak to retentions UK rather than foreign call centre?

 

 

[MOD EDIT: Subject title changed for clarity]

2 REPLIES 2

unisoft
Well-informed

It just a lottery of keep phoning in. If you ask, they will simply try to fob you off saying they can handle etc.

Offshore in my case has caused a termination of my long standing account, and friends and family and O2 SIM to follow. So quite a bit of business saying goodbye in total soon.

Adduxi
Very Insightful Person
Very Insightful Person

Some would say to ring in as close to 08:00 as possible.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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