Contacting Virgin Media

[Barry_P]

I been trying to contact someone to discuss my up and coming end of contract. Tried telephone, chat, Whatsapp with no positive result, keep getting told that there are a high level of calls and would I be prepared to wait 165 minutes!

How do I overcome this problem. 

[Cardiffman282]

Do you have an online renewal offer?

Also changing from VM to other providers is slightly less painful now with the new One Touch Switching. 

[jpeg1]

The most likely chance of speaking to a human is to take the phone options for "thinking of leaving us". 

But remember that if you chase them to discuss renewal you are less likely to get a good offer than if you show no interest and leave them to make the first move.  Al;so check what other provoders are currently offering.

[liz30538]

Ive just posted a number which will be answered immediately and you can get a better deal read my post in out of contract