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Location: Managing Your Account - Cable

72 Results

Cancellation clarification
I'm moving over to a different provider for broadband and no longer going to have a phone or TV service. Initially followed advice on WhatsApp chat to do the OTS service, but now I'm getting c...
jonandmarkuk
3 days agoPlace Managing Your Account - Cable
68Views
0likes
5Comments
Previous supplier not notified by Virgin media of switch
Hi all, first post so be gentle. I have just switched (1st Dec) to Virgin Media from EE for broadband. I joined using the Black Friday Event which included switching credit. I only had a month left ...
totonumber1
7 days agoPlace Managing Your Account - Cable
77Views
0likes
5Comments
One time switch issues
...o take this up with ADR. sky informed me that this is not the only time that Virgin have failed to do this one time switch, and have had many other customers with the same problem, needless to s...
whippers
12 days agoPlace Managing Your Account - Cable
52Views
0likes
3Comments
Leaving Virgin Broadband & TV seems so hard
Morning. Hoping for facts here. We want to cancel our Virgin Broadband and TV Contract when it runs out. And go with another Provider. Checking online people say it is hard to do. As we are Oldies ...
MRM3
12 days agoPlace Managing Your Account - Cable
220Views
0likes
16Comments
Need Help! Cancel Cancellation.
Hi, could anyone advise me on what to do. My contract with VM ends on the 18th of December but I did a broadband switch to Sky, all my Sky services went live today (3rd December) but now it’s up and ...
elliejpascoe97
12 days agoPlace Managing Your Account - Cable
43Views
0likes
2Comments
Virgin Media end of contract switch to broadband from TV/Phone/Broadband Package
Hi everyone. I'm at the end of my current contract with VM and am trying to switch just to broadband going forward. I did get a quote approx 1 month ago for this from VM Retention Team. However, now ...
vm876
25 days agoPlace Managing Your Account - Cable
223Views
0likes
15Comments
Early disconnection fee within cooling period
I renewed my broadband contract on 3rd of october and still being within the 14 days cooling off period i decided to leave, i spoke to the agent on live chat and was recommended to go for the one tou...
Sa793
26 days agoPlace Managing Your Account - Cable
70Views
0likes
3Comments
Switched to Vodafone using the OTS service
Switched to Vodafone using the OTS switching service. Switch date was 14th November, new service up and running fine. Virgin disconnection seems to have gone wrong, advisor is blaming Vodafone. V...
dolan1955me
27 days agoPlace Managing Your Account - Cable
29Views
0likes
1Comment
No welcome email after 48 hours
Hello, I ordered the Sport + Cinema combo with 500Mbps broadband in the early hours of Thursday 6th November. I received the pre contract email and the order summary email which contains an RS numbe...
Solved
greyfireplace
2 months agoPlace Managing Your Account - Cable
133Views
0likes
10Comments
Cancelled via one touch - virgin still billing me
I started services with Sky on 1 November this year. I had had a confirmation email from Virgin on 2 September to say that they knew I would be signing up with Sky. Virgin are still billing me. I spe...
southernmist23
2 months agoPlace Managing Your Account - Cable
28Views
0likes
2Comments