Forum Discussion

nunyabiznis's avatar
nunyabiznis
Tuning in
2 years ago

No audio on ITV1

No audio on the stereo channel. Temporary workaround is switching to the Audio Description channel. Has been doing it since yesterday. Have tried a puck reboot. 

1 Reply

  • Ilyas_Y's avatar
    Ilyas_Y
    Forum Team (Retired)

    Hey nunyabiznis Thanks for reaching out to us on the Virgin Media forums. ๐Ÿ‘‹๐Ÿผ

    I'm sorry to hear about the issues with ITV1 you are experiencing in relation to the audio. ๐Ÿ”Š
    May I ask if ITV1 has any issues on freeview?

    Are you able to reboot the entire setup? Including broadband as well? ๐Ÿงพ
    Have you checked to use another TV or HDMI cable? Does this happen on any other channel?

    Let us know what it does and how it goes on from there. ๐Ÿ™‚

    Kind regards,
    Ilyas.