Bid1
7 months agoDialled in
HLG
On sky sports UHD channel, the HLG sign isn’t showing on my tv?
does anyone know why?
please can you all check. when I press sky sports UHD the HLG sign use to come up but it doesn’t anymore?
thanks.
On sky sports UHD channel, the HLG sign isn’t showing on my tv?
does anyone know why?
please can you all check. when I press sky sports UHD the HLG sign use to come up but it doesn’t anymore?
thanks.
It's showing on mine. Have you changed the settings on your TV or has the TV updated?
It’s come up HLG on my TCL tv then it’s goes back to normal. When I press info before it’s shows HLG and HDMI at the same time. It’s now just HDMI1???
HDR has not been working for me all weekend
Still happening.
I've rebooted my TV, powered the Flex box off and on, disconnected the HDMI, reset the flex box thru the menu (it's done an update?) No difference.
Just watched Blue Planet on iPlayer on the TV so no reason to think it's the TV. It's definitely on the Virgin side.
And obviously they make it as hard as possible to log a fault
I watched Disney+ and the i watching in hdr10. No problem. Like you say there is no problem with my tv.
Anyone that works for virgin please log this issue. Thank you.
Friday, still broken.
Still can't log a fault. The online tool doesn't have an option for Stream or Flex and then kicks me out when forwarding me to WhatsApp.
Fantastic service.
Yup, watching F1 now, still broke
Have you tried the iPlayer app on the Stream box?
Wild Isles UHD works fine.
I’ve given my 30 day notice to cancel all channels. I’m not paying for services which virgin are unable to provide or fixed.
are all virgin staff don’t give a hoot.
Seems to be back on Sky and TNT?
Annnnnnd it's gone again. Stable on TNT Ultimate although it's only the looped advert.
None of the Sky Sports channels are working. It's been 2 weeks?!?
Hi ywontitwork, thank you for your posts.
We're sorry to hear about the problem you're having 😔
In order to discuss this with you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel
Intermittent HLG tag last weekend uhd sports, Didn't hold for more than a few secs.