Eve Online Disconnection Problems Sep 24
Hi in 2022 i too suffered from the disconnection problem with EVE online. 3 weeks ago it started all over again, and i have spent the last couple of weeks going through my computer, the eve instal...
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I know, its a conundrum, it does seem to occur more at weekends and no, i dont use a vpn for personal work, but have to for work for security purposes, but that is on a completely different work laptop.
All thats left , is to phone your customer services, get them to remote check out the superhub, and get them to send an engineer to check and clean the connection in the box outside, as the box hasnt been touched since it was installed god that must be 19 odd years ago.
Well i would do, if i could get a human to answer the phone at virgin in the uk, auto system has a few options for whats wrong and when you do get to book a visit you get shunted to whats app, told to say "Hi" and then it goes to nothing.will try again tomorrow.
Hi VQuery,
I've had a look at things from our side, and it looks like you're currently affected by an issue.
We’ve starting our monitoring and will check your connection over the next 24 hours. Once we’ve completed our checks, we’ll send you a text update to the mobile number on your account.
If everything is back to normal we’ll let you know, but if we find there is still an issue we’ll arrange a service visit by one of our engineers to run additional checks.
Alex_Rm
