Forum Discussion

VQuery's avatar
VQuery
Joining in
5 months ago

Eve Online Disconnection Problems Sep 24

Hi  in 2022 i too suffered from the disconnection problem with EVE online. 3 weeks ago it started all over again, and i have spent the last couple of weeks going through my computer, the eve instal...
Matthew_ML's avatar
Matthew_ML
Forum Team
5 months ago

Hey VQuery, thank you for reaching out and I am sorry to hear this, also a warm welcome to the community.

I have run some tests from our side and everything is look fine with the connection.

Do you have the destination IP address?

  • VQuery's avatar
    VQuery
    Joining in
    5 months ago

    Hi.

    Tracing route to d638e439e07f413c97200d057e5ebd05.pacloudflare.com [172.65.201.188]
    over a maximum of 30 hops:
    0 DESKTOP-1MS2T33.cable.virginm.net [192.168.0.106]
    1 192.168.0.1
    2 10.53.34.73
    3 croy-core-2b-ae32-650.network.virginmedia.net [82.2.243.177]
    4 * * *
    Computing statistics for 75 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 DESKTOP-1MS2T33.cable.virginm.net [192.168.0.106]
    0/ 100 = 0% |
    1 1ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
    0/ 100 = 0% |
    2 --- 100/ 100 =100% 100/ 100 =100% 10.53.34.73
    0/ 100 = 0% |
    3 13ms 0/ 100 = 0% 0/ 100 = 0% croy-core-2b-ae32-650.network.virginmedia.net [82.2.243.177]

    Trace complete.

    So that would be [172.65.201.188]

     

     

    • Matthew_ML's avatar
      Matthew_ML
      Forum Team
      5 months ago

      Okay thank you.

      What error is it giving you when you try?

      Have you tried this from a different browser / device?

      Are you getting 504 gateway timeout? 

      • VQuery's avatar
        VQuery
        Joining in
        5 months ago

        i get the same result as below, whether i run from either of my laptops or 1 of my sons desktop which is on lan