Forum Discussion

Morkjc1's avatar
Morkjc1
Joining in
7 months ago

virginmail

is the virginmail website not working

i get a White page saying Forbidden cant access it on 4 browsers or mobile app

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Do you have a Virginmedia broadband account and can you still log into it? 

    • Steven_L's avatar
      Steven_L
      Forum Team

      Hey Morkjc1,

      Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your Virgin Media mail account. Are you still having the issues that you reported yesterday? If you are still experiencing the issues as jpeg1 asked above, do you have an active Virgin Media broadband account?

      Kind Regards,

      Steven_L

  • think I solved it

    i had to get a new app password doing that allowed me to get into my emails

    • Matthew_ML's avatar
      Matthew_ML
      Forum Team

      Glad to hear this.

      If you need us for anything in the future do let us know 🙂