Forum Discussion

Old_Highlander's avatar
2 days ago

Virgin Email . No joy

Unable to access Virgin email .

Jumped through a lot of hoops to try and verify 02_id but

Email is a no show. I thought we had got past the cancel all email accounts.

Is this the same for all old term Email id's or i am just unlucky again

and need to call the Ombudsman again

1 Reply

  • Hi Old_Highlander, thank you for your post.

    We're sorry to hear about the problem you're having 😔

    Our fixed and mobile networks are operating as usual, however we’re aware that a small number of customers are experiencing issues accessing some apps. 

    Our technical teams are working to restore services as soon as possible and we apologise for any inconvenience caused.

    Regards,
    Daniel