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bobgarb's avatar
bobgarb
Dialled in
2 days ago

Using web mail to access my Virgin Emails

I have a android mobile phone and have been accessing my Virgin emails using Chrome browser for ages. using a gmail email address and password. Now it's asking me to setup a passkey. I've done this on my laptop and it works. but when trying to do this on my Samsugn mobile I can't get it to work.

1 Reply

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    2 hours ago

    Hi bobgarb 

    Thanks for posting and welcome back to the community. Sorry for any email issues. For a third party client, please do this;

    Sign into the My Virgin media account for the email concerned with your VMO2ID

    Select Account Settings

    Select Identity & Security Settings

    Select Manage your products

    Select Manage email app password

    Click on the blue button 'Get New Password'

    Make a note of the generated password. This is what you use in the mail apps along with the Virgin Media email address as the username.
    Best wishes.