Forum Discussion

walkecm's avatar
walkecm
Joining in
13 days ago

Unable to view email on iPad and iphone

I am unable to access my @ntlworld.com emails on iPad and iPhone. This has been working for years, I have an app password. Tried deleting the account on iPad, but cannot re-enable as it says Ntlworld is currently unavailable. Not happy as I have had this email address for years. Spent about 2 hours on the phone trying to get this fixed, but no longer. Seriously considering leaving Virgin Media

1 Reply

  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    12 days ago

    Hi walkecm,

    Thank you for your post. We're very sorry to hear about the issue you're having with your email address.

    To confirm, do you have any issue accessing via the online account?

    ^Martin