Forum Discussion

Rally1's avatar
Rally1
Joining in
11 months ago

Old email account needs disabling

I terminated my virginmedia account many months ago.  However, the email account remains active and has been hacked.  I expected the email account to be disabled. How do I disable the email account when I no longer have access to my old virginmedia account?

  • Ilyas_Y's avatar
    Ilyas_Y
    Forum Team (Retired)
    11 months ago

    Hey there Rally1 Thanks for reaching out to us on the Virgin Media forums. 👋🏼

    I'm sorry to hear about the issues with the emails you are facing. 😢
    I will assist you on this and send a private message to further assist. 🧾

    I will send a private message.

    Kind regards,
    Ilyas.