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Jb241's avatar
Jb241
Joining in
2 years ago

Ntlworld email hacked

Hi,

my ntlworld email account has been hacked and someone else has access to my email. I can’t change my password online. This person is using my email to change passwords and access third party websites. 

please help either suspending the account or allowing me to change password and enable 2fa login

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  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    2 years ago

    Hi Jb241,

    Thank you for your post and welcome to the community. 

    I'm very sorry to hear about your email address. 

    We can certainly take a look into this. 

    I will private message you now to confirm your details. 

    ^Martin