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Cheety24's avatar
Cheety24
Joining in
8 months ago

Hi

Hi

My daughters email has been hacked ( NTL EMAIL).I was a customer with VM until October 2019. We moved house and changed provider but continued to use our NTL emails. Have tried to deactivate this email account with VM on numerous occasions but they are not being helpful at all. Meanwhile the hackers are having a field day! Please please can someone help us. We are desperate to sort this out.

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  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    8 months ago

    Hi Cheety24,

    Thank you for your post and welcome to the community. 

    We can certainly help with this. 

    I will private message you now.

    ^Martin