Forum Discussion

Ryanm2307's avatar
Ryanm2307
Settling in
27 days ago

Hacked NTLworld email

My ntlworld email has been hacked and I need it deactivated/ deleted entirely, is there anyone that can assist with this?? The hacking has got so bad the police are now involved and I see no other option than to just delete the account

2 Replies

  • Daniel_Et's avatar
    Daniel_Et
    Forum Team (Retired)

    Hi Ryanm2307, thank you for your post and welcome to the Virgin Media Community.

    We're really sorry to hear about what's happened and the point to which it's got 😔

    In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    Regards,
    Daniel

  • Hello,

     

    the same has happened to me, can you please get in contact. 

    thanks.