Forum Discussion

HughJarsse's avatar
HughJarsse
Knows their stuff
2 years ago

Cannot send email to my talktalk address

Just got the same problem.

Cannot send email to my talktalk address, from my VM account, it just gets returned.

Can send to my VM account from the talktalk one, and it arrives OK. Try replying, or even starting a new email gets the following..

'This message was created automatically by mail delivery software.
You sent the following message, but this message could not be delivered to all recipients:
======================================================================
Subject: Re: email problems
REMOVED DATA (personal info)
======================================================================
The following addresses failed:
REMOVED DATA (personal info) 
host mx.tiscali.co.uk [62.24.139.42]
SMTP error from remote mail server after end of data:
552 5.2.0 Kk6AraFE5zoayKk6ArAEjL Content rejected (TT992)'

Tried several time to send, but no success??  Basically was a note, no urls, links or whatever, just a plain text message??

Was all working OK yesterday, and I can send/receive emails to the talktalk account from my Gmail account both ways with no problems. Just from VM mail??

Any suggestions? 

[MOD EDIT: Subject title changed for clarity]

  • HughJarsse's avatar
    HughJarsse
    Knows their stuff
    2 years ago

    Posted this on a similar thread, but not had any replies to date..

    I Cannot send emails to my talk talk address, from my VM account, it just gets returned.

    I Can send emails to my VM account from the talk talk one, and it arrives OK. If I try replying, or even starting a new email in my VM mail to the  talk talk, I get the following 'message undelivered'  ..

    'This message was created automatically by mail delivery software.
    You sent the following message, but this message could not be delivered to all recipients:
    ======================================================================
    Subject: Re: email problems
    REMOVED DATA (personal info)
    ======================================================================
    The following addresses failed:
    REMOVED DATA (personal info) 
    host mx.tiscali.co.uk [62.24.139.42]
    SMTP error from remote mail server after end of data:
    552 5.2.0 Kk6AraFE5zoayKk6ArAEjL Content rejected (TT992)'

    Tried several time to send, but no success??  Basically was just a text note, no urls, links or whatever, just a plain simple text message??

    Was all working OK yesterday, and I can send/receive emails to the talk talk account from my Gmail account both ways with no problems. Just cannot send to talk talk from VM mail??

    Any suggestions? 

    • Beth_G's avatar
      Beth_G
      Forum Team
      2 years ago

      Hi HughJarsse

      Thank your post, I'm sorry to hear you've been struggling to send an email to your talktalk address, how strange. 

      Have you been experiencing any other notable issues at all with your talktalk account? Are you trying to send any files or other attachments in your email? If so, I'd recommend trying to send another test email to yourself but just with plain text.

      Keep us posted