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davidw181's avatar
davidw181
Joining in
5 months ago

Cannot get into my email account

I seem to have a problem getting into one of my email accounts, It gives me a message that says:

The provided login data to access e-mail server imap.virginmedia.com seems to be wrong. Please correct them.
Also: "The entered credential or authentication information does not work or are no longer accepted by provider. Please change them." I cannot fix this. I had the same problem with this email account last year. Please can you help

3 Replies

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  • Nathan_B's avatar
    Nathan_B
    Icon for Forum Team rankForum Team
    5 months ago

    Hi there davidw181 👋 Welcome to our forum and thanks for your post 😊

    Sorry to see that you're having issues with accessing your emails. I'll be happy to check this for you, so I'll pop you a PM to confirm your details so this can be done.

    Regards

    Nathan

  • davidw181's avatar
    davidw181
    Joining in
    5 months ago

    Hi Nathan, I can't get into my removed  emails if that is where you are sending the PM. I can read emails through my removed  emails

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