Yet another no show, cable re-pull
Counting technicians (do not do the cable re-pulls) showing up, there has been 8 no shows/cancellations, there has been no apologies or explanations, 3 times have there been appointments moved and o...
Forum Discussion
I am an existing customer and I have partial services, the re-pull is because of degraded cable and incorrect connection at cabinet. This has been going on for about 7-8 months
Hi there Steve137
Thank you so much for your posy and welcome to the community forums, its great to have you here.
I am so sorry that you have faced this issue and a big thank you to our community team for their help so far.
I would like to take a closer look into this with you via a private message. I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.