Hi Schanw1 thanks for your post here in the Community - welcome!
Sorry to hear of the concerns you've raised here.
I do know your issues as I live chatted with you via our Twitter avenue about this exact issue. We live chatted after you made this Forum post it is important to note too.
As discussed on our live chat, when the issues present themselves please report back to us and we can investigate further - at this moment in time there are no faults on the line so we cannot intervene at this stage.
Hopefully these do not become present as the colder months draw in but if so, please let us know and we can evaluate at that time.
Many thanks