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Sudoku2310's avatar
Sudoku2310
Joining in
6 months ago

WiFi pods not working since HUB 5 upgrade

Hi,

Our wifi pods stopped working when we moved from a Hub 3 to Hub 5. We’ve called the technical Helpdesk and they are at a loss despite me saying they need to do something to link them to the new Hub 5. 
Can anyone give me some advice on how to help the technical Helpdesk sort this?

Thanks 

  • legacy1's avatar
    legacy1
    Alessandro Volta
    6 months ago

    VM clearly did not see these pods linking to hub a problem.

  • Ashleigh_C's avatar
    Ashleigh_C
    Forum Team
    5 months ago

    Hi there Sudoku2310 

    Thank you so much for your post and welcome to the community forums, it's great to have you here. 

    I can see that you are now in a PM with a member of our team who can look into this for you, please do keep chatting with them and they will so all they can to assist.