Hi, I received a wifi booster pod a few months ago and unplugged it yesterday to put some shelves up. After unplugging it I noticed that the plug socket and wall were blackened by the pod and it was extremely hot, although not making any buzzing noise and otherwise working correctly. Is it possible to get a replacement pod as it does not seem safe.
Many thanks,
James
Please post photos of damage to allow VM to assess the problem.
Forum TeamHello JayArnold
Sorry to hear of the Pod issues with it overheating and causing damage to your wall, we are eager to get this looked into and appreciate you raising this via the forums.
I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.
James do please report this very serious incident to Trading Standards https://www.tradingstandards.uk/consumer-help/
