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GordonMarshall's avatar
GordonMarshall
Joining in
6 months ago

Wi-Fi pod hasn’t arrived.

How do I go about checking the status of my WiFi pod order? The app just takes you round in circles and doesn’t allow you to contact anyone directly. I ordered my WiFi pod almost 3 weeks ago, girl on the phone was very helpful, said it should be here in 72 hours but could take up to 14 days. Well past the 14 days now and no sign of my order. Can anyone help?

Wi-Fi order pod pods

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  • David_Bn's avatar
    David_Bn
    Icon for Forum Team rankForum Team
    6 months ago

    Thanks for reaching out to us GordonMarshall, and welcome back to our Community Forums!

    I'm sorry to hear of the issues with the arrival of the Wi-Fi pod.

    I'd be happy to look into this for you - check out the envelope in the top right hand corner for a private message from me

    Thanks,

    David_Bn