Forum Discussion

flipflop104's avatar
flipflop104
On our wavelength
30 days ago

WFfi Booster

Hello,

I had an engineer here a week or so ago to fix my V6 box and while he was here I mentioned the wifi is terrible and keeps dropping out (we are not in a big house).  He said that I should be able to order some WiFi boosters to put around the house, or even better that I should just get my router hub upgraded.  He said if he'd had any on the van he'd have just swapped it out for me but I should just be able to order one as I'm on the right package. But I'm unsure how to do this?  Can someone advise please?

Thanks in advance.

3 Replies

  • Gareth_L's avatar
    Gareth_L
    Icon for Forum Team rankForum Team
    28 days ago

    Hello flipflop104.

    Thanks for popping back on our community.

    We can have a look at getting you a Pod sent out. The Hub swap may not be possible as it depends on your subscribed speeds.

    I can take a look at both anyway for you.

    If you don't mind, I'll need to send you a private message to pass security first.
    If you can check your logo at the top right of your screen, that would be great. 
    Gareth_L

  • Daniel_Et's avatar
    Daniel_Et
    Icon for Forum Team rankForum Team
    3 days ago

    Hi flipflop104, thank you for speaking to us via private message.

    If you have any further issues or queries, please don't hesitate to contact us.

    Regards,
    Daniel