VPN blocked?

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Client62 wrote:

Given a failure occurs post a Windows 10 update, perhaps this is not a VM issue.

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I thought the first few words of the OP made that clear. I haven't a clue, so am just asking around places that may be able to help.

Client62 wrote:

It would help to see a screen shot of the VPN error.

The only error to show is that the login screen doesn't load

It just hangs, with the endless Windows cog rotating(the 4 dots in the centre of the image)

Client62 wrote:

It would help to know if this is a website based VPN that can not be assessed via a web browser,
or if it is an installed VPN application that has been damaged by the Windows 10 update.

The VPN (purevpn) is a stand-alone app. There are also browser add-ons available, which still work, but it's not available on my preferred browser.

I still suspect the latest W10 updates are somehow connected to the issue, but if so, I'll just have to wait and hope they do something that fixes the issue. As it was a forced update, not giving me the usual 'out of hours update' option, the system may not have shut down normally, causing unknown issues.

As for the VPN itself, after posing the question to them, their tech team spent almost 2 hours on my pc (Teamviewer) testing the app & trying to find the cause. Unfortunately they couldn't find the issue.

I have now managed to update one of my old laptops, and successfully installed & run the VPN, so at least I know it's a local issue. I'm happy enough with the setup for now, but if the VPN doesn't start working again, I can still try re-installing Windows 10, or even moving on to Windows 11. That would hopefully 'dislodge' whatever is causing the blockage.